Privacy Policy
Last updated 21 June 2026.
Who we are
Embroidery & Sewing operates this instant-download machine-embroidery marketplace and is the controller of the personal data described here. You can reach us about anything in this notice at support@embroiderynsewing.com.
What we collect and why
- Account details (name, email) — to create your account, deliver your downloads and provide support.
- Order and payment records — to fulfil purchases and meet our legal and accounting obligations. Card payments are handled by our payment processor; we do not store your full card number.
- Coarse location and device data — derived from your IP address to keep the service secure and show relevant content. We do not pinpoint you.
- Usage and, where you consent, measurement, personalisation and marketing data — to run, improve and tailor the shop. You choose these in the cookie banner and can change them any time in your settings.
Who processes your data for us
We rely on a small set of trusted service providers ("sub-processors") to run the shop. Some are located outside your country, so your data may be processed internationally under appropriate safeguards. The current providers are listed below.
Your rights
You can ask us to access, correct, export or erase your personal data. Signed-in customers can download a copy of their data, or permanently delete their account and personal data, from the account settings page. You can also email us to exercise any of these rights.
How long we keep it
We keep account and order records for as long as your account is active and for as long afterwards as we must for legal, tax and fraud-prevention reasons, then delete or anonymise them. Consent records are kept to evidence the choices you made.
Governing law
This notice and our processing are governed by the laws of the State of Qatar, without prejudice to data-protection rights you hold under the law of your country of residence.